Change | Return
CHANGE
If you wish to exchange a product because, for example, the size or colour does not suit you, this is no problem.
Excluded are products with an individualisation, for example your personal monogram.
Simply let us know within 30 days and return the goods received to us, stating what you would like instead and your current address. Please use the address for this:
29KNOTS
Viertelsweg 92
04157 Leipzig
Germany
After receipt we will send you the desired item free of charge. Orders due to an exchange will be processed with priority. In order to process your exchange as quickly as possible, please send us an email to concierge@29knots.com or simply use our contact form.
RETURN
In addition to the statutory provisions, we offer you the possibility of revoking the contract concluded with us within 30 days without giving reasons.
Excluded from this are products with an individualisation, for example your personal monogram.
To do this, simply return the goods received to the following address, quoting the invoice number:
29KNOTS
Viertelsweg 92
04157 Leipzig
Germany
In order to process your cancellation as quickly as possible, please send us an email to concierge@29knots.com or simply use our contact form.